Support Phone 1300795814
Live Chat

Terms and Conditions

Purchasing from

You must provide us with details about yourself which are true, current and correct. Credit card details supplied to us by you the purchaser must be true, current and correct. We accept payments over 128-bit SSL encryption, ensuring its security. We may change the details of a product, including specifications and prices, at any time without prior notice. We may refuse sale or delivery due to price discrepancy caused by technical or human error at any time. It is solely your responsibility to ensure the product ordered is suitable for its intended use as we are not liable to you for any product you order which is unsuitable for your intended use.Our prices are shown inclusive of GST, and to this end we will follow payment with a valid tax invoice. A purchase of our product will result in a charge to your credit card for the amount stipulated, which will include the price of selected products, as well as shipping and handling and where applicable (AMEX only) a CC surcharge.

Shipping and Handling

Your order is shipped using Australian courier companies, and basic transit insurance will have been taken out by us on all items. Delivery time depends on geographical distance from our warehouse in Sydney's Eastern Suburbs. 2-10 working days Australia-wide. Delivery costs $9.90 Australia-wide for orders with less than $200, and $15.90 for orders greater than $200 value. With out exception, once delivery has been taken your order becomes your sole responsibilityWe do not deliver overseas.In all cases shipping will only ever be processed after we have verified delivery address.


Our delivered product must be inspected, and any damage or error in supply must be reported, within 3 days. If our product has been damaged or a mistake has been made, we may accept its return and replace it with an equivalent product or credit the price paid, at our discretion. Upon return of any product, if damage claim is found by manufacturer testing to be an error on your behalf, you will be expected to pay postage before item is returned.


These terms and conditions are governed by, and you agree to submit to, the laws applicable in the State of New South Wales, Australia. These terms and conditions form your entire agreement with us and all or any previous agreements or undertakings we may have had with you are superseded by these terms and conditions.We may update these terms and conditions at any time without notice. All transactions thereafter will be subject to the updated terms and conditions. If we are out of stock, or delays occur in delivery, you will be notified within 3 standard business days of placing your order.

General Terms and Conditions in-store and online

- Any single offer made by diamondscamera cameras & imaging or cannot be used in conjunction with any other offer - A discount constitutes an offer - A gift card or gift voucher constitutes an offer - All offers apply to full price services only - All offers apply to in store services only, unless otherwise stated - Any voucher must be presented at time of order - No voucher can be redeemed for cash - No offer or voucher is transferable unless by prior agreement - Most vouchers have a 3 month life (please check the expiration date of your voucher) - Gift cards and gift vouchers, unless otherwise stated, will not be honoured beyond 12 months

diamondscamera's Commitment to your Right to Privacy

Photo-finishing agreement

In the case of forgetting to pick up your print order All film and digital print/processing orders are retained for no more than 6 months. After this period any prints are securely destroyed. All reasonable efforts will be made to contact you before disposal. We therefore ask that you leave us with up to-date contact details when ever placing an order.

Your right of recourse, in the case of lost film or digital media Subject always to appropriate State & Federal laws, your request for photo-finishing services constitutes your agreement that if your media is lost, damaged or not returned due to any cause, including negligence or other fault, liability is limited exclusively to the cost of the media before exposure. This includes but is not limited to, any claim relating to breach of copyright and you, the customer, indemnifies Express Digital Imaging (trading as diamondscamera) in this regard.

600 Print Card

this offer is limited to camera purchases of $199 and above (unless by prior arrangement) offer is valid for one year from date of camera purchase as stated on invoice unused print offers expire at the end of each month each month's print allocation (50 prints) must be redeemed within one transaction or order (no roll overs) if your order exceeds voucher value, payment is expected under normal retail terms this offer does not include 1 hour or express service express service is allowed, workload permitting. Additional charges will apply voucher must be presented at time of order vouchers are not redeemable for cash vouchers are not transferable vouchers are not to be used in conjunction with any other offer vouchers will not be re-issued if lost or stolen offer applies to in-house digital services only


The design, graphics and text compiled within the website is produced by Digital Express Imaging and thereby protected by the copyright laws of Australia. diamondscamera abide, in essence to the freedom of information concepts the World Wide Web affords. You may freely view, print, copy, and even link to the contents of this site. We do, however, frown upon the wholesale poaching of our content and re-badging as if it were your own. If there is content on this site you would like to use, please lodge an enquiry.

VIP Membership

diamondscamera VIP Membership is Free and forms part of the Diamond Advantage suite. diamondscamera VIP members can present their VIP cards at any diamondscamera store, located in Sydney at 75 King St in the CBD, at Bondi Junction, level 1, shop 1044, in Melbourne at 217 Elizabeth St and in Brisbane at 166 Adelaide St. So when you're holidays and you just can't wait till you get back to us to print your photos you can present your card at the local diamondscamera store. BUT please remember prices and offers may vary from store to store.VIPs can expect to receive: special prices on selected in house print services.Special offers on merchandise via email which may include discounts and even give-aways, Invitations to special events and priority print services.

Lost Cards

We will replace lost VIP cards but there will be a small administration fee of $5. VIP cards are not transferable. diamondscamera has an established 'one card per account' policy. This is so that any confusion in processing orders is avoided.