100% Australian Warranty

Diamonds purchases all stock from official Australian suppliers.

All stock supplied by Diamonds Cameras is purchased from the official Australian supplier.  Over the years we have built a strong relationship with many official Australian suppliers like Canon, Nikon, Sony, Panasonic, Fuji, Olympus and many more. All of our stock comes with a full Australian manufactures warranty and a guarantee that if you have a fault with the product within the warranty period you will deal with an Australian representative either with Diamonds or the manufacturer. Diamonds promise as an Australian company to work with you not only with the purchase of your product but also after the purchase, ensuring your needs are met and dealt with efficiently.

Please be aware of “Grey Import Sites”. Some of these sites will offer an Australian warranty but these are not manufacturers warranty and the manufacturer will not deal with your fault.

The decision is yours but please factor in the issues listed below.

What is "Grey Market"?

Generally, a manufacturer works with a single importer who can sell and support their products in a given region. The importer usually has local dealers and distributors who resell the imported products; this is called a "distribution channel". Grey Market refers to merchandise that is imported and sold by methods other than these normal channels.

For local safety regulations and certifications and government requirements a manufacturer provides special packaging (manuals in the appropriate language, power cables designed for the local receptacle, etc.) and product engineering designed to meet local codes. Manufacturers also have service and support agreements with the authorised importer.

Grey Market items are not designed to be sold in a particular market and cannot be supported by the authorised importer because they may not meet mandatory safety and certification codes. Because these items are not designed for a particular market they may not function properly, or the authorised importer may not be equipped to provide service, support or software.

With the opening of international borders and the use of the Internet to sell goods, Grey Market equipment has become extremely common in the photographic and consumer electronics markets. Many different types of equipment are brought into the country for sale without the proper documentation and many consumers do not always know what they are purchasing.

Because the resellers' cost is less they can sell Grey Market items for less. Unfortunately this price saving is only on the initial purchase; because service and support is more difficult to obtain it may end up costing the consumer more in the long run.

Please visit link below from one of our main supplier Nikon